Gadalla , Randa Mahmoud. “The Role of Total Quality Management (TQM) in Improving the Health Services Provided at the Benghazi Medical Center (BMC)”. The Scientific Journal of University of Benghazi 33, no. 2 (December 31, 2020): 6. Accessed July 3, 2024. https://journals.uob.edu.ly/sjuob/article/view/256.