The role of information and communication technology n human resource development

Abstract

This study aimed to determine the impact that information and communication technologies have on the performance of human resources in the institution, especially that the adoption of information and communication technologies reflects the true image of them, and is the living evidence of the capabilities of the latter and their capabilities to compete, with the availability of the necessary information to make appropriate decisions, and build future policies. In addition to a statement of the relationship between training in the use of information and communication technology, it was built on the following hypotheses:

 There is no statistically significant difference at the significance level of 0.05 between the mean scores of the sample members’ opinions according to the educational qualification variable

There is no statistically significant difference at the significance level of 0.05 between the mean scores of the sample members’ opinions according to the degree variable.

There is no statistically significant difference at the significance level of 0.05 between the average opinions of the sample members according to the variable years of experience

Among the most important results were:

 - The lack of communication between the higher university administration and its employees reduced the opportunity to develop skills for human resources and improve its activity

The college organizes teams to work to exchange knowledge and skills in order to achieve flexibility in training

The administration of the college ensures that the new electronic communications are secure and in which the quality of information is provided to the staff of the college

 Information and communication technology contributes to reducing costs and enhancing transparency and clarity of information among college employees

Also, there is no planning in the faculty and the lack of desire to generalize the use of information technology at the level of its departments and the rest of the faculties in the university. The study came with many recommendations, including -

Expanding and developing the telecommunications infrastructure in a larger way to suit the requirements of the times

Generalizing the use of information and communication technology in all institutions with their various activities at the national level, whether service or educational, and not only the economic aspect.

The commitment of the senior management to the necessity of change, and the provision of all ways and means to implement the electronic management of human resources, which ensures the continuity of work with the high performance of its human resources within the overall strategy for it.