الدور التوعوي للمنصات الإعلامية الإلكترونية في إدارة الأزمة والمساهمة في حلها، "دراسة ميدانية"

Abstract

This research was entitled: ("The Informative Role of Electronic Media Platforms in Crisis Management and Contribution to Resolution: A Field Study The objective is to understand the informative role of electronic media platforms in crisis management and their contribution to resolution, as perceived by media students in postgraduate studies at the Libyan Academy in Benghazi and Ajdabiya.

The research community consists of all media students enrolled in postgraduate studies, totaling 145 students, with 95 of them from the Libyan Academy in Benghazi and 50 from the Academy in Ajdabiya. Due to the relatively small size of the community, they were studied using a comprehensive survey method.

The research adopted a descriptive methodology, specifically focusing on survey study methods in its section related to audience analysis. The research relied on the measurement tool (questionnaire) to gather information. Among the key findings of the study are as follows :

The study found that the research community is aligned and compatible with its topic, given their media specializations and academic levels, as they are media students in postgraduate studies at the Libyan Academy in Benghazi and Ajdabiya.

The research results indicate that the informative role of platforms necessitates alignment between platform operators and crisis management operations officials. This alignment is crucial to unify efforts in uncovering the dimensions of the crisis, determining its effects and risks, and raising public awareness about it.

One of the most important recommendations :

The necessity to build a bridge of collaboration and connection between media outlets in general and social media platforms, in particular, and crisis management officials is crucial. This is to achieve a unified vision for dealing with crises.

The necessity to open up space for media outlets, regardless of their types, to obtain information, facts, and data related to the crisis is essential. This is to

contribute logically to the resolution of the crisis.