Benchmarking and its Impact on Developing Educational Programs Computer Department

Faculty of Education - University of Benghazi (case)

Abstract

This study aims to determine and know the impact of using benchmarking in developing educational programs for universities and the extent of its effectiveness in increasing the quality and evaluating the performance of scientific programs in the Faculty of Education at the University of Benghazi, where the Computer Department in the Faculty of Education at the University of Benghazi was chosen as a case that was studied and applied in practice.                                                                                                                                       

This study adopted the analytical and descriptive approaches and the case study method, where the departments corresponding to the computer department were selected in three universities belonging to different schools, including local, represented by the University of Tripoli, the Arab University of Baghdad, and the other international, represented by the Middle East Technical University.   To apply the benchmarking technique, academic courses were designated as an area for comparison and evaluation. The results of the comparison and analysis showed the importance of benchmarking and its significant impact, which will increase quality and performance rates, which will contribute to developing the study program for the Computer Department at the College of Education. It recommended continuing the comparison periodically at regular intervals, especially in the field of technology and information.